Privacy Policy
Rogers Plan Management is committed to protecting your privacy and maintaining the confidentiality of your personal information.
We collect, use, disclose and store personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles and other applicable privacy requirements.
What information we collect
To provide NDIS Plan Management services, we may collect personal information including your name and contact details, NDIS participant information, plan and funding information, provider and invoice information, details of your nominee, representative or advocate, and other information reasonably required to provide our services.
We may also collect information you provide when you contact us through our website, by telephone or by email.
Why we collect your information
We collect and use personal information so that we can provide Plan Management services, communicate with you and people you have authorised us to communicate with, process provider invoices and payments, manage and report on your NDIS funding, maintain appropriate records and meet our legal, regulatory and NDIS obligations.
Consent and sharing your information
We respect your right to control your personal information.
Where required, we will obtain your consent before sharing your personal information with other service providers, family members, advocates or other parties.
Information may also be disclosed where required or authorised by law.
You may change or withdraw your consent in relation to information sharing, subject to any legal requirements that apply.
How we protect your information
Rogers Plan Management takes reasonable steps to protect personal information from loss, misuse, interference and unauthorised access, modification or disclosure.
Electronic information is password protected and stored using secure online systems. Records are retained in accordance with applicable legal and regulatory requirements.
Accessing or correcting your information
You may request access to the personal information we hold about you and ask us to correct information that is inaccurate or out of date.
Please contact us if you would like to access or correct your personal information.
Privacy breaches and concerns
If you believe your privacy has been breached, please contact Rogers Plan Management as soon as possible. We will investigate the concern and take appropriate action.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Contact us
For privacy enquiries or concerns, please contact:
Rogers Plan Management
Phone: 0438 115 699
Email: enquiries@rogersplanmanagement.com.au